To be able to enable & emerge as a Leader mentoring
& coaching is more important than anything else. Each of us have the
Leadership skill but the effective Leadership is being transparent &
creating the unterrified environment. Predicting & imparting to the
team about clear picture on what happens next, where people within the team are
having the privilege to share their feedback without any hesitation.
Always be
careful about the outside wolves & odds who try to create the commanding
environment & try to take control over the team. Leader must hold
control over the crisis but not on the people, Understanding the crisis
situation & act accordingly doesn't matter how others react
to your actions. One day I’ll share my experience on the crisis situation,
how I overcame the crisis & built the personal brand strategy in the
client location. One thing I remember is effective leaders always motivate
& inspire their team. Leaders Job is not just self-growing but also a
coaching !!.
To be able to Lead, Leader must be an intelligent, following
intelligent factors a Lead must hold. A Lead should be having mentors, He must
priorities his mentors in all the below areas.
Technology Intelligence :
Today’s Leaders must be Technology Leaders either we’re at the
service based sector or product based, We must keep us update ourselves with
the current trends in Technology in order to provide robust technology
services. We should be quick in understanding the technology & delivering
the services effectively. Leader must be talented in technology landscape on where he is working.
Operational Intelligence :
Leader must be an hands on expertise on innovative processes areas,
For example ITIL,CMDB & Change Management, Release & Deployment
management also project management methodologies PMP or PRINCE2, Agile, Six
Sigma . Leader must continuously coach his team on all the above areas to be
able to provide better support to the businesses.
Communication Intelligence :
This is one of the very important factor, Where designated leader
fails & inborn leader succeeds. Leader must be proactive in
communicating, Email communication plays a major role whereas content
management in the email communication is an art but it can be learnt with proper
mentoring. My mentor always used to coach me on this, Every time whenever I
writes a very important email where senior officials or leader are marked he
used to say me “Shiva, always write email & put in a draft mode but do
not release or trigger the email out of the email box rather go for a cup of
coffee or tea come back after sometime & read the draft you will find
lots of difference, Make changes & then release the email. Don’t be
hurry, take your own time”. Because our job is not to communicate in hurriedly
but to communicate effectively.
If you look at the agile based project ecosystem scrum master acts
a Leader most of the times. Most of the scrum master gets the outside force but
being a firewall, Scrum Master should always protect his team from outside
“wolves”. Every team always be get inspired by the scrum master &
every team member should be self-motivated. It’s the scrum master
responsibility to coach the team to be transparent & to be aware about
the outside “wolves”. Scrum Master should be capable enough to hold the control
over crisis situation & skillful enough to build long term relationship
with Product Owner & Chief Product Owner. Periodic meeting with Product
Owner & scrum team would help bridge the gap & team would
protected from the “wolves”.
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